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Professional membership

Mason Kelly are members of the following organisations.

Property Ombudsman

The Property Ombudsman provides a free, fair and independent service for dealing with unresolved disputes between sales and letting agents who have joined the TPO and consumers who are actual or potential buyers or sellers or landlords or tenants of residential property in the UK. The Ombudsman is a member of the Ombudsman Association and follows the standards and rules of the Association. The Ombudsman is totally independent of agents and reports directly to the TPO Council which has a majority of non-industry members.

Property Ombudsman

Information Commissioner's Office

The UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

Information Commissioner's Office

Deposit Protection Service

The DPS is your one-stop shop for tenancy deposit protection, offering a choice of custodial or insurance-based protection. Whether you're a landlord, letting agent or organisation, you'll have peace of mind that your tenant's deposit will be protected by one of the largest suppliers of deposit protection in the UK.

Deposit Protection Service

Client Money Protect (CMP)

In England it is a legal requirement from 1st April 2019 that all letting agents and property management companies to be a member of an approved Client Money Protection Scheme.

Client Money Protect (CMP) is a government approved Client Money Protection Membership Scheme that protects any money held by our Members on behalf of their clients should the member misappropriate it. The business was formed in 2014 - originally as the UK’s first voluntary client money protection scheme outside of the traditional agent trade body organisations – and is also recognised in Scotland (under the Scotland Lettings Code of Conduct) and in Wales (under Rent Smart (Wales).


Client Money Protect (CMP)

View Our Membership