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The Letting Process

1. Register with the agent

Once you have contacted the agent they will take from you your name, address, contact numbers and email. Discuss timescales and requirements and arrange for all new listing to be sent to you as soon as they become available. If you are not registered you could lose out. Please note we do not pass your information to any other companies.

2. Viewings

Viewings are arranged at a time and date to suit all parties as a rented property may actually have tenants living in the property, which means 24 hours’ notice is required as a minimum. We would then let you look around to make a decision if its right for you, we would also require your feedback.


3. The offer

Once you have found your ideal property within your budget, it is time to make an offer. At this point, we will take the referencing fee from you to secure the property and then carry out a credit check, previous landlord check and employment check. This is provided by Rent4Sure and you will complete this online. Once this is completed you will be notified to arrange moving dates. (Please note we do not take multiple applications)

4. Rent & deposit payments

Once the referencing is complete a draft contract will be sent to all parties for review. Once happy, you will need to pay the first month’s rent and the deposit requested (normally 6 weeks). The deposit will be registered with the Deposit protection service custodian Scheme (DPS) within 30 days of your tenancy starting. DPS custodial terms & conditions available here if you need another copy please follow this link to the DPS website

5. The tenancy agreement

Once the landlord has accepted your offer, you will sign the relevant paperwork along with the landlord or landlords agents. You are now bound by the contract for the term of your tenancy.

6. The inventory

This is a list containing details of the condition of the property along with the items of furniture or fittings that will remain in the property. You will need to check this thoroughly and sign each page to indicate you are in agreement with the list. This is commissioned and paid by the landlord. Both you and the landlord should retain a copy of the inventory as this will be used a point of reference when you leave the property. This is carried out by a third party company, you will have 3 days to sign and return the inventory.

7. Moving in

When moving in check everything works in your home. Especially the central heating system, and make sure you know where fuse boxes and stopcocks are. It is quite normal to be met at the property by the letting agent who will check items with you and should take meter readings and hand the keys over to you. This will be booked in at a convenient time and date with your property consultant.


Remember to tell everyone that you are moving. Print off this useful list and check them off as you do them. Remember it is your responsibility to supply meter readings to utility suppliers.

  • Bank and/or building society
  • Broadband supplier
  • Books and magazines subscriptions
  • Credit card companies
  • Clubs and associations
  • Doctors, dentists & opticians
  • DVLC for driving licences & car tax
  • Electricity, gas and water companies
  • Friends and Family
  • Hire purchase companies
  • Insurance companies
  • Inland revenue tax office
  • Local authority for council tax
  • Motoring organisations (AA/RAC etc.)
  • Post office for mail redirection
  • Professional associations
  • Rental companies
  • Satellite/cable TV subscriptions
  • Schools, colleges and universities
  • Telephone companies
  • TV licence
  • Your employer
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Tenant - Mason Kelly

Tenant - Mason Kelly

Landlords - Mason Kelly